This article first appeared on awesomelendingsolutions.com.au.
Cashback offers are a popular way for lenders to attract new customers. A few thousand dollars in your account can be tempting, especially when budgets are tight. But a cashback isn't always the great deal it seems. Here's what you need to know before you switch.
What is a home loan cashback?
A cashback is a one-off payment from a lender when you take out a new home loan, often when you refinance. Offers usually range from $1,000 to $4,000, sometimes more for large loans.
Why lenders offer cashbacks
Lenders use cashbacks to win new customers, especially refinancers. They're hoping you'll stay for many years, which makes the cashback worthwhile for them.
The catch: the rate
The most important question is: is the interest rate competitive?
If a cashback loan has a higher rate than other loans, the extra interest can quickly outweigh the cashback.
Example:
- Loan A: 6.29% with a $3,000 cashback
- Loan B: 6.09% with no cashback
- Loan size: $600,000
The 0.2% difference costs about $1,200 a year. After about two and a half years, Loan A costs more than Loan B, even after the cashback.
Common cashback conditions
Read the fine print. Cashbacks often require:
- A minimum loan amount – often $250,000 or more
- A maximum LVR – often 80%
- Settlement within a deadline – sometimes 60 to 120 days
- Owner-occupied or principal and interest loans only
- One cashback per household or application
- Applying through certain channels – not all cashbacks are available everywhere
- Keeping the loan for a minimum period – some lenders may claw back the cashback if you leave early
Other costs to compare
- Application and settlement fees
- Annual package fees
- Discharge fee from your old lender
- Break costs if you're on a fixed rate
- LMI if your LVR is above 80%
When a cashback is a good deal
A cashback can be great value if:
- The rate is also competitive
- The fees are low
- The loan has the features you need
- You plan to keep the loan long enough, but may review it again later
- It covers your switching costs
Cashbacks and frequent refinancing
Some borrowers "churn" between lenders to collect multiple cashbacks. This can work, but each switch involves:
- A credit enquiry
- Paperwork and time
- Possible costs
- A risk of being approved for less if your situation has changed
It's usually better to focus on getting a great rate and reviewing it regularly.
Cashbacks in 2026
With the cash rate at 4.60% after four rises in 2026, many borrowers are looking to refinance, and lenders are competing hard with cashbacks. But in a higher rate environment, a small rate difference is worth more than ever. Focus on the rate first.
An example
Olivia is offered a $4,000 cashback to refinance her $550,000 loan at 6.34%. Her broker finds another lender at 6.14% with no cashback but no fees.
- The 0.2% difference saves her about $1,100 a year.
- After just under four years, the lower-rate loan is ahead.
- She plans to keep her loan for at least five years, so she chooses the lower rate.
A simple test
Ask yourself: "If there was no cashback, would I still choose this loan?" If the answer is no, think carefully.
Questions to ask the lender
- What exactly do I need to do to qualify?
- When will the cashback be paid?
- Can it be clawed back if I leave early?
- Is the rate the same as for borrowers who don't get the cashback?
A quick cashback checklist
- Compare the rate with similar loans that have no cashback
- Add up all fees on the new loan
- Include your switching costs
- Check the deadline and conditions
- Ask about clawbacks
- Work out the break-even point
If the cashback loan still comes out ahead after all of this, it may be a good deal. If not, the lower-rate loan is usually the smarter choice over the long term.
Frequently asked questions
Are cashbacks taxable?
For owner-occupied loans, cashbacks are generally not treated as income. For investment loans, they may affect the cost base or deductions. Ask your accountant.
Can I get a cashback through a broker?
Many lenders offer cashbacks through brokers. Some offers are direct only.
Should I refinance just for a cashback?
Only if the overall loan is competitive.
What if my lender offers a cashback to stay?
Compare the total cost with the alternatives, just as you would for a new lender. A retention offer can be a good result if the rate is also sharp.
Talk to Awesome Lending Solutions
Every situation is different, and the right loan depends on your goals, income and timing. At Awesome Lending Solutions, we compare a wide panel of lenders and explain your options in plain English, with no pressure. Call us on 02 7904 9560 or visit awesomelendingsolutions.com.au to book a chat.
This article is general information only. It does not consider your objectives, financial situation or needs, and it is not financial, tax or legal advice. Scheme rules, interest rates and laws were current as at October 2026 and can change. Speak with a licensed professional before making any decision. Albert Waldron is a Credit Representative (CR 407514) of AFG's Australian Credit Licence 389087.