Healthy, Wealthy and Wise for Small Business

Healthy, wealthy and business wise

Taking care of business begins with taking care of yourself. New Year is a time people traditionally focus on health, but a new campaign aims to help business owners recognise their personal health and business health are inextricably linked. The My Business Health portal, launched in December, is a collaboration between small business and mental health advocates to gather financial and wellbeing advice for SMEs in one place. The portal is hosted on the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) website. Ombudsman Kate Carnell says the portal addresses concerns common to SME owners, from cash flow to HR, alongside prevalent health issues such as anxiety and depression, because one often triggers the other. "Many small and family business owners may not be aware that the very worries that are keeping them up at night - be it cash flow, staff-related concerns or paying suppliers - can actually cause high levels of psychological distress. That can have a serious impact on both mental and physical health," she says. A recent MYOB report revealed 56 per cent of small business owners feel running their own business has caused them anxiety or depression, with most saying this is largely a result of worries about financials and cash flow. Ms Carnell says the launch was particularly timely, with the ongoing bush fire crisis impacting many regional small business owners. "In bushfire-ravaged communities, small businesses are under enormous pressure," Ms Carnell says. "Some of these small and family businesses have lost everything and for the ones who still have a premises to operate from, their usual summer trade has been heavily impacted. "Small business owners will be focused on getting back on their feet over coming months but I would encourage them to take a moment to consider their mental health and access the free resources on the My Business Health web portal to help them through this difficult time." Finding an appropriate work-life balance is often a major issue for small business owners, Ms Carnell says. Research indicates working more than 39 hours a week can have a significant impact on mental health. Meanwhile, more than one quarter of small business owners report clocking up in excess of 50 hours a week. Making time for personal relationships and spending time away from work can improve an SME owner's perspective on their business. "It is really, really important to keep some focus, some balance between your personal life and your business life. That involves taking a step back and thinking strategically about where you're going and what is the most appropriate way to go," Ms Carnell says. The web portal - prepared with input from Beyond Blue, EveryMind and small business owners - aims to help business owners get an overview of where they are at professionally and personally, with links to some fast assessment tools. An app that benchmarks a business's financial performance against others in the same industry. A five-minute survey that assesses personal wellbeing and a two-minute business stress test. The My Business Health portal allows SME owners to access practical information and links to a range of business and health resources under four categories. Cash Flow: Dealing with tax and debts, grow your business, financial fitness test, and accounting, budgets and cash flow. People Power: Staff solutions, business relationships, friends and family, build your networks, and health and safety. Business Toolbox: Take a business stress survey, get business advice from an expert, planning and registrations, marketing your products and services, and work-life balance. Recharge and Reach Out: Take a five-minute wellbeing check-up, reach out to a support service, listen to podcasts, get help, and plan for a mentally healthier business. The project strikes a chord for Ms Carnell, deputy chair of Beyond Blue and a former small business owner. "The tough thing about small business is, it's personal and it's pretty all encompassing," she says. "What I saw as a small business owner and a pharmacist was just how often mental health issues impacted on small business." SME owners have a habit of putting their own health last, to the detriment of their business. "Mental health issues happen in all walks of life but where the impact is even worse is in the small business owners' space. It can take down the whole business." she says. The My Business Health portal was established with support from a $3.7 million Small Business Mental Health funding package announced by the Federal Government in 2018 to address the needs of the nation's 2.2 million small business owners. As part of this ongoing program, Beyond Blue has also launched a guide for family, friends and financial advisors of small business owners to help support owners in distress. Often, a fellow business owner may be the first to notice an associate is struggling. The guide contains practical advice on how to broach the sometimes-tricky subject of mental health, along with what to do if their approach is rebuffed.

Finding My Business Niche

Finding Your Niche

An international business survey reveals the habits of highly-effective people. How do you rate?

The world seems obsessed with productivity at the moment. It may reflect the fact people have never had to contend with so many distractions. Even before they leave home, many workers feel overwhelmed: emails, Slack messages, WhatsApp, meeting reminders and voicemails. Phones and devices steadily ping with more throughout the day. Then there's the siren song of social media - Instagram, Facebook and Twitter - all designed to incorporate addiction loops to keep you coming back.

So how do people stay focussed and on task in an age of information overload? In an attempt to answer that question, Harvard Business Review surveyed nearly 20,000 readers around the world in 2019.

The three main findings were:

productivity is not linked to longer working hours (in fact, previous researchers have noted productivity declines sharply past 48 hours worked each week); older, more senior professionals reported higher levels of productivity (which may be linked to learning through experience that the key is working smarter, not longer); gender differences were not significant, although women reported higher focus on preparation-related tasks (preparing efficient meeting agendas and reviewing the next day's calendar to look for possible issues); while men had good systems for coping with high volumes of communications.

Researchers at Harvard Business Review scraped data from survey responses to identify routines most commonly referenced by productive people. From this, they compiled a list of effective work habits based around three key areas: maintaining clear objectives; managing information overload; and making communications efficient and responsive.

This is their advice to workers looking to boost their productivity.

Preparation: Revise your upcoming day's schedule the night before to identify priority tasks and note objectives for each appointment; Send detailed meeting agendas beforehand; Before writing anything lengthy, sketch an outline with a logical structure and word count to keep you focussed on moving forward;

Managing distraction Make a conscious effort to limit checking your phone screen to once an hour rather than every few minutes; Delegate tasks, when feasible, that are not key to your main objective; Leave gaps in your schedule to deal with unexpected problems; Scan messages for sender and subject and tackle by priority rather than chronology.

Communicating effectively Limit meetings to a maximum of 90 minutes, but the shorter the better. End each meeting by listing outcomes and next steps; Speakers should present with dot points rather than a prepared script; Respond immediately to communications from those important to you; Focus on learning from mistakes rather than allocating blame.

The big question is: can time spent reading about productivity be productive? Incorporate some of these goal-focussed habits into your day and it can be. Here are a few more to get you on track.

Retrain your brain Distraction can become a habit; a way of avoiding difficult tasks. But the more people give in to a quick email check or Facebook scroll, the shorter their attention span becomes. Another Harvard Business Review piece ( How to overcome your email distraction habit ) looks at how people can retrain their brains to expand their attention spans and become more productive.

Focus on what matters Italian philosopher and economist Vilfredo Pareto came up with the 80/20 principle back in the 1800s and it still influences the business world today. His observation was that 20 per cent of effort is often responsible for 80 per cent of results. His deceptively simple method to boost productivity was to work out what that 20 per cent is and focus on it. Read more on how to apply Pareto's Principle here.

Plan wisely Don't work longer, work smarter. Studies indicate productivity declines rapidly once workers clock up more than 48 hours in a week. Anything over 39 can have an impact on mental health. Be reasonable in what you expect to achieve each day. Try to organise your day so the most challenging tasks are in the morning when you are fresh and focussed. Schedule time throughout the day to check and respond to emails in blocks, rather than checking them compulsively. Like to talk to someone who can help contact Awesome for a Free Business Strategy Review

Please note we do not provide tax, legal or accounting advice. This article has been written for general informational purposes only and is not intended to provide, and should not be relied on, for tax, legal or accounting advice. We encourage you to consult your own tax, legal and accounting advisers before engaging in any transaction.